After thirty years running technology companies and advising on PE due diligence, I've found every cost problem starts and ends with people — not vendors, not systems. Here's why operational costs drift out of control, and how to start finding it.

Print looks like a facilities expense until someone adds up the leases, the IT tickets, and the unmanaged network risk sitting on every copier. Here's why mid-size companies routinely underestimate print costs — and what a real managed print program, from cost containment to compliance, actually looks like.